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Return and Exchange Policy

At & A thru Z Imports, LLC, we take pride in the quality and uniqueness of our products and we hope you do to!
If you are not completely satisfied with your order for any reason, you can return your new, unused item(s) for a prompt refund or exchange on all orders.

With our EZ Return Shipping, you can contact us first by email or phone and we will send FedEx to your door with a call tag to pick up your return order if the item(s) were incorrect or damaged. All you have to do is have the box sealed and ready for the driver. (A small fee will apply if the return is not our fault).
Refunds for items returned within thirty (30) days of the purchase date will be credited in the same form as the original payment type, less a 20% re-stocking fee. Refunds for items returned more than thirty days after the purchase date, but less than 60 days, will be in the form of a credit redeemable on your next purchase less a 10% re-stocking fee. No returns will be accepted after 60 days from the purchase date. If applicable the original shipping charges are not refundable.

Details for returns or exchanges will be included with your order.

Most returns are processed within 48-72 hours. For faster processing, please contact us for an RMA (Return Merchandise Authorization) Number.
Send returns to: 
A Thru Z Imports, LLC 
RMA or Order # ________
3298 N Glassford Hill Rd Suite #104-117
Prescott Valley, AZ 86314